Welcome to Wood Products!

Please read the information below regarding our shipping and returns policy carefully. Using our website and making purchases implies acceptance of these terms.

Delivery

Delivery Period: The products ordered on our website will be delivered within 1-3 working days, starting from the day following order confirmation. Delivery time may vary depending on location and external factors.
Delivery Charges: Delivery charges will be calculated based on the delivery address provided in the ordering process. These fees will be displayed before checkout.

Returns

Return Period: You have the right to return the purchased products within 14 calendar days from the date of purchase, in accordance with the applicable legislation. The returned product must be in its original condition, unused and in its original packaging.
Return Fees: Please note that the buyer will bear the costs of returning the product.

Return Process:

Please contact us at [contact email address] to notify us of your intention to return before the 14 day period has expired.
After we receive your return notification, we will provide you with detailed instructions regarding the return process.
Please package the product properly to prevent damage during shipping.
Once the returned product has been received and checked to confirm its condition, we will initiate the refund process. The refund will be made within [number of days to process the refund] after receiving the returned product.

Exceptions to the Return Policy:

Products that are customized or damaged from use are not eligible for return, unless they have manufacturing defects.

For any questions or assistance requests regarding delivery and returns, please contact us at contact@woodproducts.ro.

Thank you for choosing Wood Products!